Privacy Policy

Information We Collect

Depending on how you use the website, Yatro may collect information you voluntarily provide, such as your name, email address, contact information, messages submitted through our contact form, transaction information associated with purchases, and other information necessary to respond to your request or provide non-clinical services.

Please do not submit medical details, diagnoses, prescription information, or other sensitive health information through Yatro's general contact form.

Clinical Information

Health information submitted as part of a clinical consultation, medical intake, prescription request, or patient-provider interaction is collected and handled through the applicable clinical platform and healthcare providers according to their privacy practices and applicable law.

Yatro's general website contact form is not intended for medical information or emergencies.

How Information May Be Used

Information collected through the Yatro website may be used to:

• respond to questions and requests;
• provide customer and account support;
• process permitted purchases;
• maintain and improve website functionality;
• prevent fraud, abuse, or security incidents;
• comply with applicable legal obligations; and
• communicate with you when you have requested or authorized communication.

Service Providers

Yatro may use service providers that support website hosting, payment processing, communications, customer service, security, and other business functions. Information may be provided to these parties only as reasonably necessary for the applicable service and subject to applicable contractual and legal requirements.

Healthcare Providers and Clinical Partners

Clinical care available through Yatro is provided by licensed healthcare professionals through Yatro's clinical partners. Those providers may maintain separate privacy practices governing information collected in connection with medical care.

Payments and Supplement Purchases

Payment information associated with eligible purchases may be processed by third-party payment providers. Yatro does not use general website contact forms to collect medical information.

Cookies and Website Technologies

Yatro may use technologies necessary for the operation, security, and functionality of the website. Yatro does not currently authorize session-recording technology on healthcare, booking, or contact flows. Any future analytics or advertising technology must undergo privacy and compliance review before implementation.

Data Security

Yatro uses reasonable administrative and technical safeguards designed to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact Yatro to ask questions about information you have provided through the general Yatro website or to request assistance regarding applicable privacy choices.

Children

Yatro's services are intended for adults unless a particular service expressly states otherwise. The website is not intended to knowingly collect personal information from children through general website forms.

Changes to This Policy

Yatro may update this Privacy Policy periodically. The current version and effective date will be posted on this page.

Contact

Privacy questions:
info@yatrohealth.com